We’re always working to improve the Konfir verification experience. Your feedback helps us:
Improve the verification flow
Fix confusing or frustrating steps
Develop better support resources
Make Konfir accessible to more applicants with different employment histories
How to share feedback
You can send feedback at any time by emailing: [email protected]
Please include:
A short description of your feedback
Any screenshots you’d like to share
There’s no set format - even a single sentence is useful.
What happens next
We review all feedback internally.
While we may not always reply individually, your feedback is logged, assessed, and shared with our product and support teams.
If your feedback is actually a complaint
If you’re raising a service issue, or believe something went wrong with your verification, please follow: ➡️ How to Submit a Complaint
This ensures it’s formally logged and reviewed by our complaints team.