Summary
No problem - If your employer didn’t use an online/supported payroll provider, skip Payroll and connect HMRC and/or Banking instead; submit your verification and your verifier will let you know if they need anything else.
Why Payroll might not be available
Only employers that have enabled payroll integration can be connected; smaller or legacy setups may not be supported. In those cases, Konfir falls back to HMRC or Open Banking.
What you might be asked for after submitting
Payroll is the only source that confirms your job title. If your verifier needs job title and Payroll isn’t available, they may request documents (e.g., a payslip or contract) after review.