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What device should I use?

Guidance on completing a verification via phone, computer, or tablet.

Hope Latham avatar
Written by Hope Latham
Updated over 2 weeks ago

Summary

We recommend completing your verification on a mobile phone - it’s the smoothest experience, as many banks and HMRC use mobile apps to verify your identity. However, you can complete your verification on any device.

Tips

More importantly than the device you use, make sure that:

  • You have a stable internet connection.

  • You have your login details ready for the sources you’ll connect.

  • If you run into issues on one device, try opening your link on another device or network

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