Skip to main content

Who is my verifier?

Your verifier is the organisation that requested your verification - such as an employer, lender, or landlord.

Written by Jacob
Updated today

Summary

Your verifier is the organisation that asked you to complete a Konfir verification. They need to confirm your employment or income - and they're the ones who will receive your result. Your verifier is most likely one of the following:

  • An employer or screener - checking your employment history as part of hiring or background screening

  • A lender or broker - confirming your income for affordability (for example, a mortgage application)

  • A landlord or letting agent - verifying employment and income for a rental application


How to identify your verifier

If you're unsure who your verifier is, you can usually confirm this in a few places:

  • At the start of your Konfir verification - the organisation's name is shown when you enter the journey

  • Branding within the Konfir journey - some verifiers display their logo throughout (though not always)

  • Your invitation message - if you received an email or SMS, the verifier's name will be included

ℹ️ Note: If you are unsure who your verifier is, contact our support team via chat (in journey or our help centre) and ask to speak to an agent - we'll confirm your verifier's identity and any contact details we have for them.


What your verifier does (and doesn't do)

Your verifier:

  • Requests the verification

  • Decides what needs to be checked

  • Receives your result

  • Decides what happens next

Konfir:

  • Provides the platform

  • Handles the verification process

Konfir is not your verifier and does not make decisions about your application, tenancy, or loan.

ℹ️ Note: If you have questions about why you're being asked to complete a verification, how the result will be used, or what happens next, you'll need to contact your verifier directly.


Need more help?

  • See: Why have I been asked to do this? - for more context on why verifiers use Konfir

  • See: Who should I contact? - for a full contact guide

Did this answer your question?