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I'm still getting reminder emails after submitting

Still getting reminders? It usually means your verification hasn't been submitted yet. Here's how to check.

Written by Jacob
Updated today

Summary

If you're receiving reminder emails, it usually means your verification hasn't been fully submitted - even if you've started the process or connected some data sources.


Double check that you've submitted

The clearest sign that you've finished is seeing the confirmation screen at the end of the process. If you didn't see this screen, your verification may still be in progress.

What to do:

  • Reopen your verification link

  • Complete any remaining steps

  • Submit your verification

Once you reach and pass the confirmation screen, reminder emails should stop.

๐Ÿ’ก Tip: Your verifier may have accidentally created more than one verification request for you (i.e. a duplicate) - one might still be open.

โ„น๏ธ Note: If you leave your verification part-way through, it may auto-submit after a period of time. However, completing it yourself ensures you have full control over what's included in your result.


If you've already submitted

If you're sure you saw the confirmation screen and you're still receiving reminders after 1โ€“2 days, get in touch with Konfir so we can check. Contact: [email protected]

Please include:

  • Your name

  • The email address or phone number used for your verification

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