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Why am I still getting reminder emails after completing my verification?

Reminder emails stop once you press Submit - reopen your link to finish or ask your verifier to close any duplicates.

Jacob avatar
Written by Jacob
Updated over a month ago

Summary

Reminder emails keep sending until your verification is fully submitted. To stop them, reopen your link, scroll to the end, and press Submit - that final step confirms completion.


Common reasons for reminders

  • Incomplete verification: You connected a data source but didn’t press Submit at the end.

  • Duplicate requests: Your verifier may have created more than one verification for you - one might still be open.


What to do

  1. Reopen your original Konfir link and finish any remaining steps.

  2. Press Submit to confirm completion.

  3. If you’ve already submitted, contact your verifier - they can close or cancel any duplicate requests.

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