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Why am I still getting reminder emails after completing my verification?

Why reminder emails may continue and how to stop them by completing the final submission step.

Hope Latham avatar
Written by Hope Latham
Updated over 2 weeks ago

Summary

Reminders continue until you press Submit in Konfir. Re-open your link, scroll to the end, and submit — that stops further reminders.


Common reasons this happens

  • Incomplete Verification: You connected a data source but didn’t press Submit.

  • Duplicate Verification: Your verifier has create multiple verifications for you, one of which is not submitted.


What to do

Open your original link, finish any remaining steps, and press Submit. If you have submitted, ask your verifier if they need you to complete the duplicate verification.

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