Troubleshooting
Have an issue with your verification? Check here.
By Jacob1 author4 articles
The details in my verification request look wrongIf the employer name, dates, or other details look incorrect, contact your verifier - they set these when creating the check.
I'm still getting reminder emails after submittingStill getting reminders? It usually means your verification hasn't been submitted yet. Here's how to check.
I can't access my verification linkIf your link won't open or redirects incorrectly, try these steps before contacting your verifier.
My verification link has expiredVerification links are valid for 7 days. If yours has expired, contact your verifier - they can extend the deadline or resend the link.