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The details on my verification are wrong - what should I do?

If something looks wrong in your verification, contact your verifier - they can update details or guide what to do next.

Jacob avatar
Written by Jacob
Updated over a month ago

Summary

You can’t edit the information shown in your Konfir verification. If something looks incorrect (like employer name or dates), contact your verifier - they can update the details or decide whether you should complete it as-is.


Common Issues

  • Employer name or job dates look wrong

  • A role or gap wasn’t declared initially

  • Typos or formatting differences


What to do

1. Contact your verifier

Let your verifier know about the issue so they understand what’s incorrect and can guide you on next steps.

2. Follow their instructions

  • For major discrepancies (e.g. wrong dates or employer), your verifier may create a new verification request and send you a new Konfir link.

  • For minor discrepancies (like typos or slight variations), they might ask you to complete your existing verification — Konfir will still provide the accurate data retrieved from your connected sources.

💭 Remember: There’s no way to “fail” a Konfir verification. If something doesn’t match perfectly, your verifier may simply ask for clarification or extra evidence.

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