Completing Your Verification
Help resolving issues, and what happens next?
Overview
How to complete your verification and resolve connection issues.
How to complete your verificationOpen your invite, connect HMRC/bank/payroll, and submit - most people complete their Konfir verification in minutes.
I’m struggling to complete my verificationHaving trouble connecting a data source? Don’t worry, you can skip it, try our guides, or ask your verifier for an alternative verification method.
What happens if I can’t verify everything?Can’t verify everything? That’s okay - submit what you can. Your verifier will review it and request anything else they need.
How do I check if my verification is complete?Reopen your original link - if you see a confirmation screen, your verification’s complete and your verifier has your results.
Need Help?
Having trouble or need extra time? Find out who to contact and what to do next.
Who should I contact if I have questions?Not sure who to contact? Your verifier handles requests and results - Konfir can help with technical or connection issues.
The details on my verification are wrong - what should I do?If something looks wrong in your verification, contact your verifier - they can update details or guide what to do next.
I need more time or my link has expired - what should I do?If your Konfir link expires or you need more time, ask your verifier - they can extend or resend your verification link.
After Your Verification
Learn what happens after you submit your verification.
What happens after I submit my verification?What happens once you press submit, how results are delivered, and what to expect from your verifier.
How do I review or remove Konfir’s access after I submit?Konfir’s access ends automatically after submission - connections are one-time, read-only, and can’t access your accounts again.
Can I restart or add more details after submitting my verification?After you submit, your verification is locked - contact your verifier if you need to update or restart it.
Why am I still getting reminder emails after completing my verification?Reminder emails stop once you press Submit - reopen your link to finish or ask your verifier to close any duplicates.