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I’ve forgotten my Government Gateway ID or password

Updated over 3 months ago

If you can’t remember your login details, don’t worry! Recovering your HMRC login details is simple:

  1. Go to HMRC: Visit HMRC’s ‘Get help with signing in’ page

  2. Start recovery process: Select which login details you need help recovering: user ID, password, or both

  3. Follow the instructions: You may need to provide details like your name and National Insurance number

  4. Check your email: You will receive an email reminder for your user ID, and a password reset link for your password

If you have never logged in to your HMRC Government Gateway account before, follow our guide on ‘How do I create a HMRC Government Gateway account?’

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