Summary
No problem. Closed accounts can’t be connected, but you can still complete your verification. Skip the bank connection (after connecting any current account(s) you’re paid into) and proceed with HMRC and/or Payroll.
What to do now
Connect any active accounts that show your salary (if applicable).
Skip Banking for closed accounts that you can’t access.
Connect other sources (HMRC, Payroll) and submit your verification.
Why this works
Konfir uses multiple data sources, so even if one isn’t available, you may still be able to verify successfully.
After submission, your verifier will review your information and follow up with any further checks if these are required