Summary
Closed accounts can’t be connected to Konfir, but that won’t stop your verification.
Just connect any active account that shows your salary, skip the closed one, and use HMRC or Payroll as needed.
What to do now
Connect any current accounts that show your salary or income.
Skip any closed accounts you no longer have access to.
Connect other sources (HMRC and/or Payroll) and submit your verification.
Your verifier will review what’s been verified and contact you if they need further evidence.
Why this works
Konfir uses multiple trusted data sources - Banking, HMRC, and Payroll - so even if one isn’t available, we can often verify successfully.
💡 Tip: Connecting more sources gives Konfir the best chance of completing your verification digitally and avoiding manual document requests.