Summary
If your bank doesn’t appear in the list, it’s usually because it isn’t supported in Konfir or the account is outside the UK.
Don’t worry - you can still complete your verification by skipping the Banking step and connecting HMRC and/or Payroll instead.
What to do now
Search carefully: Try your bank’s full name (for example, “HSBC UK” instead of “HSBC”).
If it’s still not listed: Tap “Can’t find my bank” to skip the Banking connection.
Connect another source: Use HMRC or Payroll, then submit your verification.
Submit: Your verifier will review your results and contact you if any follow-up is needed.
Note: Overseas Accounts
Konfir currently supports UK bank accounts only. If your account is non-UK, skip Banking and complete your verification using HMRC or Payroll.
Konfir can verify UK employment only - if you need to verify overseas work, contact your verifier for alternative methods.